Last Updated: October 24, 2025
Welcome to Hamkal Foods Ltd (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website https://www.hamkalfoods.co.uk and your purchases from our online store.
By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. General Information
Hamkal Foods Ltd operates an online store that sells food products and related items.
All users must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not:
- Engage in fraudulent activity or misrepresent your identity.
- Attempt to hack, disrupt, or interfere with the website’s security.
- Copy or distribute content from this site without written permission.
We reserve the right to suspend or terminate accounts that violate these terms.
3. Account Registration
To make purchases, you may be required to register an account.
You agree to:
- Provide accurate, current, and complete information.
- Keep your login credentials confidential.
- Notify us immediately of any unauthorized account use.
We are not liable for losses caused by unauthorized access due to your failure to safeguard your credentials.
4. Products and Orders
We make every effort to display our products accurately, including descriptions and images. However:
- Colors, packaging, or labeling may vary slightly.
- Availability may change without notice.
- We reserve the right to limit or cancel orders if we suspect fraud or unauthorized activity.
All prices are shown in GBP (£) and include applicable taxes unless otherwise stated.
5. Payments
We accept secure online payments through PayPal, Stripe, and other WooCommerce-supported gateways.
By placing an order, you confirm that:
- You are authorized to use the payment method provided.
- All information provided is accurate and valid.
All transactions are encrypted and processed securely; we do not store card details on our servers.
6. Shipping and Delivery
We process and ship orders Monday through Friday (excluding holidays).
Delivery times vary depending on location, but we aim to deliver orders promptly.
Please ensure your shipping address is correct — we are not responsible for lost parcels due to incorrect addresses.
If an item is out of stock, we will contact you with options for replacement, delay, or refund.
7. Returns and Refunds
We want you to be satisfied with your purchase.
- Returns are accepted within 7 days of delivery for unopened, unused products.
- Perishable food items cannot be returned once opened or used.
- Refunds will be processed within 5–10 business days after inspection.
To initiate a return, contact info@hamkalfoods.co.uk with your order number.
8. Intellectual Property
All content on this website — including text, images, logos, designs, and product descriptions — is the property of Hamkal Foods Ltd and is protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any part of the website without our express written consent.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- We do not guarantee uninterrupted or error-free access to our website.
- Our total liability for any claim shall not exceed the total amount paid by you for the product.
Use of this website and its content is at your own risk.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect and use your data.
11. Third-Party Links
Our site may contain links to third-party websites for your convenience.
We are not responsible for the content, accuracy, or practices of such sites and do not endorse them.
12. Changes to These Terms
We may update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after updates constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved exclusively in the courts of the United Kingdom.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Hamkal Foods Ltd
Email: info@hamkalfoods.co.uk
Phone: 07555 042153
Website: https://www.hamkalfoods.co.uk